Refund and Return Policy
Return Eligibility
You can request a return within 7 days of receiving your product, subject to our approval.
Conditions for Returns
To be eligible, returned items need to:
- Be unused and in its original condition
- Come with the original packaging and accessories
- Show no signs of misuse or damage
Non-Returnable Items
A few things we can't accept returns on:
- Products that have already been used
- Clearance or promotional items
- Customized or special-order products
Refund Process & Timeline
Once we've inspected the returned item and approved the refund, we process it within 3 to 5 business days.
After we process it, your bank or payment provider typically takes a further 5 to 10 business days to reflect the refund in your account, depending on your payment method.
Return Shipping
Return shipping is generally on you, unless what you received was defective or the wrong item — in that case, it's on us.
